JT Enterprises       Home Site For
The Crow Roost Store / The Knotsense Co.
Emergency Miracle Services

How can I pay for my order?

We accept Visa, MasterCard, Discover, PayPal, check or money order. Debit cards with a Visa/MasterCard logo are accepted. If you choose to use Visa, Mastercard, Discover credits card for your order you will either need to call in the information to 478-457-4747 or FAX in the order form to 478-968-5885 or mail in the order form. 

PayPal accounts MUST be verified PayPal accounts or your order will not ship. PayPal e-check orders may not ship until your    e-check has cleared, so we highly recommend using Instant PayPal payments. Orders paid by check will be delayed up to one week so we can verify the funds are available in your checking account. Pending PayPal payments may also be delayed until the payment clears.

Shipping: In stock items will be shipped within 2 to 3 business days. No additional postage charges if second package is sent for items that may be temporarily out of stock or back ordered. Orders for Emergency Miracle Services Products, Hunting Supplies and Knotsense Products will be shipped USPS and are the only categories eligible for international purchase.

Products in other categories may also be shipped by UPS.

Return Policy for non-defective, non-broken items

Returns for non-defective, non-broken items must be made within 30 days. There will be a 10% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns.

Merchandise must be returned in it's original inner packing and must be in resaleable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements.

Please contact Customer Service for return authorization before returning merchandise.

Return Policy for broken or defective items

If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 30 days of receipt of merchandise. You may report a lost, broken or missing item by clicking on the "Contact" link at the top of the website.

Please contact Customer Service for return authorization before returning merchandise.